A Star Decorators

For the QS and commercial director

How we work. From enquiry to handover, without you chasing.

A director walks the site before we start. A supervisor is on site every morning. We run every job this way, so you always know what comes next. If you keep a preferred supplier list (PSL), forward this page to whoever signs it off.

Process

Start to finish. The same loop on every job.

  1. 01

    Enquiry

    You send the scope. We review it and confirm the right next step for the site.

  2. 02

    Walk round

    The director who will sign the paperwork walks the site. Moisture readings, access notes, programme overlay with other trades.

  3. 03

    Quote

    Priced scope with prelims as a separate line. Variations priced as we go and agreed in writing before delivery. No bundled rates.

  4. 04

    RAMS

    RAMS pack written for the project with COSHH for every product, issued five working days before mobilisation. Signed off before works start. Never retrofitted.

  5. 05

    Delivery

    Supervisor on site every morning. Daily clean down. Photo handover per zone as each area completes. The snag list is maintained live, not saved for the last day.

  6. 06

    Payment

    Applications follow the agreed valuation schedule. Variations are shown as separate lines and supporting certificates are attached.

  7. 07

    Snagging

    Our no-snag handover policy: every zone inspected and signed off before handover.

  8. 08

    Handover

    You get the O&M file, the operation and maintenance record listing every product we used. If we apply a manufacturer-certified intumescent (fire protection) paint, its certificate is in the file too.

Monday rhythm

What the QS gets every Monday.

  • A short progress email: zones completed, zones in progress, any programme flags.
  • Photo record per zone of the previous week's work.
  • Updated snag list with status on every open item.
  • Variation pricing for anything new, agreed before the work is done.

No chasing. That is what quietly competent looks like in practice.

Client input

What we need from you.

  • A scope. Drawings, a schedule of areas, or a walk round. Any of the three works.
  • Programme dates and shift constraints. Tell us when the site trades and when it doesn't.
  • Brand specifications if there is a colour or finish standard across the estate.
  • One named contact on site for RAMS sign off and daily handover.
  • Reasonable access. MEWP, scaffold or tower. We plan it, you approve it.

If something changes part way through, tell us early. We agree the change in writing and deliver it without delaying handover.

Quick answers

What commercial teams ask before mobilisation.

How quickly can you mobilise after the survey?
We agree the start date with you when you place the order. You get the RAMS at least five working days before we start.
What happens when another trade runs late and squeezes our window?
The supervisor resequences the zone plan and we flag the impact in writing before the revised zone proceeds. Programme moves are normal on live sites. We plan for them.
How do you price variations?
Priced as we go and agreed in writing before delivery. Shown line item on the next payment application. No surprises at final account.
Who signs off the work each day?
The site supervisor walks each completed zone with your nominated contact. Photo record taken. Both parties know what is done and what is next before the shift ends.
What if there is a snag after handover?
If anything shows up in the defects period of your contract, tell us and we will come back to look at it. The director who signed the paperwork makes sure it is put right.

Next step

Send drawings, photos or a short scope.

We review the brief and confirm the survey route. Once the programme is agreed, the project RAMS pack is issued before mobilisation and signed off before work starts.

CallGet a quote

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