A Star Decorators

Facade cleaning: DOFF, TORC and jet wash · Chippenham

DOFF cleaning in Chippenham.

DOFF superheated steam, TORC gentle abrasive, chemical, jet wash and soft wash cleaning for facades, cladding and hard surfaces, and for residential exteriors: period brick, natural stone, patios, driveways and block paving. Method chosen to the substrate. Heritage safe is the default, not an upgrade, backed by the same RAMS and insurance we supply to main contractors. Delivered across Chippenham and Wiltshire. Chippenham grew up around its old stone market town centre and the river Avon, and its housing reflects that long span, from Bath stone and rendered period properties near the centre, through Victorian terraces, to the large amount of newer family housing on the estates around Pewsham, Monkton Park and the edges towards the M4. We decorate homes across all of it. Older stone and rendered frontages need the right preparation and exterior system to handle exposure, while the modern estate housing more often calls for full interior redecoration and refreshed external woodwork. We work cleanly and one area at a time, so the rest of your home stays usable while we are on site. Every job begins with a free visit and a clear written quote, so the scope and the cost are agreed before any work starts. We carry £10m Employers' Liability and £5m Public Liability, and our painters are Dulux Academy Trained. Each job is finished under a no-snag handover policy, with every area inspected and signed off before it is handed back to you.

Why Chippenham

Why choose us for facade cleaning: doff, torc and jet wash in Chippenham and Wiltshire.

Track record

  • DOFF and TORC delivered by our Stonehealth Rosette approved specialist, under A Star RAMS. Superheated steam, safe on heritage fabric, as the default for sensitive substrates
  • Chemistry matched to the substrate, not one pressure for everything
  • Often the first phase of a cladding or restoration package, with handover directly into coating works

Right fit when

  • The facade or cladding is dirty but otherwise sound. Clean first, then assess for coating.
  • The substrate is heritage stone, terracotta or sensitive brick that pressure washing would damage.
  • Cleaning is a preamble to cladding coatings, powder coat restoration or a final account condition record.
  • Your patio, driveway or block paving has black spot, lichen, moss or ingrained staining a domestic pressure washer cannot shift.
  • You own a period or listed home in brick, stone or render that needs a heritage safe clean without grit blasting or harsh chemicals.

Scope · included

What you get when you brief us for facade cleaning: doff, torc and jet wash in Chippenham.

  • DOFF superheated steam system cleaning
  • TORC gentle rotating vortex cleaning for carbon staining, paint and limescale
  • Chemical biocide and run off specification per substrate
  • Jet wash and softwash where appropriate
  • Run off containment and cleaning record
  • Residential patio cleaning by pressure wash, rotary head or chemical soft wash as appropriate
  • Driveway and block paving cleaning with re sanding after wash
  • DOFF steam cleaning for period brick, stone and listed residential exteriors
  • Biocide treatment to slow regrowth on residential surfaces

Sectors · Chippenham

Types of building we cover with facade cleaning: doff, torc and jet wash in Chippenham.

  • Heritage
  • Retail
  • Commercial
  • Industrial
  • Residential

Chippenham programme

How we run facade cleaning: doff, torc and jet wash schemes locally.

01

Survey

Substrate type confirmed (stone, brick, render, cladding), soiling type assessed (atmospheric, biological, paint, soot), test area agreed with client. Pressure or steam method confirmed before any work begins.

02

Specification

DOFF steam for heritage or sensitive substrates; TORC gentle abrasive where carbon sulphation, ingrained staining, paint or limescale will not shift with steam alone; chemical biocide for biological growth; jet wash for hard surfaces where pressure won't damage; softwash where pressure and chemistry both need controlling. Run off pH and disposal route set out.

03

RAMS

RAMS written for the project: chemical handling, PPE matrix, run off containment plan, exclusion zones during application, pedestrian and vehicle protection. COSHH for any biocide or neutraliser.

04

Delivery

Containment bunded, test area cleaned and signed off by client, full application by elevation. Neutraliser applied where chemical spec calls for it. Public access protected throughout.

05

Handover

Before/after photo record, cleaning record (method, products, pH readings where relevant), condition note if coating or restoration work is to follow.

Frequently asked · Chippenham

What clients in Chippenham usually ask first.

Do you cover Chippenham and the surrounding villages?
Yes. We cover Chippenham and the villages around it, including Calne, Corsham, Lacock and Melksham. Contact us and we will book in a survey.
Will you work around us while we are living at home?
Yes. We decorate one area at a time, keep dust down, protect your belongings and tidy up daily, so you keep the use of your home throughout the job.
Is the quote free, and how does it work?
It is free. We visit, take a proper look at the property, discuss the finish you want, then send a written quote with the scope and price so you can decide before anything is booked.
Is DOFF safe for heritage stone and brick?
Yes. Superheated steam at low pressure removes soiling without abrading the substrate. We sample clean a test area and agree the result before proceeding.
What is TORC cleaning and when do you use it instead of DOFF?
TORC is Stonehealth's gentle rotating vortex system: low air pressure, a little water and a fine inert granulate. We use it where steam alone will not shift the soiling, such as carbon sulphation on stone, ingrained staining on concrete, and paint or limescale removal. It runs under the same Stonehealth approval as our DOFF work, inside an A Star RAMS, with a sample area agreed before the full elevation.
How is run off managed?
Contained, captured and disposed in line with the chemical spec and site drainage rules. Set out in the RAMS pack before mobilisation.
Will it strip existing paintwork?
The cleaning regime is matched to the substrate. If the intention is to preserve the existing coating, we confirm that in the spec. If it's a preamble to recoating, we can strip in the same pass.
Can it be done at height?
Yes. MEWP or scaffold access, chosen at survey based on elevation height and run off management requirements.

Start a conversation

Send photos, drawings or a short scope.

We will review the service route, access, preparation, finish and likely next step before the job is priced properly.

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