A Star Decorators

Facade cleaning: DOFF, TORC and jet wash · Basingstoke

DOFF cleaning in Basingstoke.

DOFF superheated steam, TORC gentle abrasive, chemical, jet wash and soft wash cleaning for facades, cladding and hard surfaces, and for residential exteriors: period brick, natural stone, patios, driveways and block paving. Method chosen to the substrate. Heritage safe is the default, not an upgrade, backed by the same RAMS and insurance we supply to main contractors. Delivered across Basingstoke and Hampshire. Basingstoke mixes a great deal of postwar and later housing, from the estates that grew with the town in the 1960s and 1970s through to newer family homes around Chineham, Brighton Hill and the developments off the Winchester Road. Alongside them sit the older brick cottages and period houses in the villages around the town. We decorate homes across all of it. A lot of local properties are now reaching the point where the original paintwork and exterior finishes are tired, so we handle full interior redecoration as well as exterior masonry and joinery that has weathered. We work in a way that keeps your home usable, taking one area at a time and clearing up properly as we go. Every job begins with a free visit and a written quote, so you know exactly what is included and what it will cost before we start. We carry £10m Employers' Liability and £5m Public Liability, and our painters are Dulux Academy Trained. We finish under a no-snag handover policy, with each area inspected and signed off before it is handed back to you.

Why Basingstoke

Why choose us for facade cleaning: doff, torc and jet wash in Basingstoke and Hampshire.

Track record

  • DOFF and TORC delivered by our Stonehealth Rosette approved specialist, under A Star RAMS. Superheated steam, safe on heritage fabric, as the default for sensitive substrates
  • Chemistry matched to the substrate, not one pressure for everything
  • Often the first phase of a cladding or restoration package, with handover directly into coating works

Right fit when

  • The facade or cladding is dirty but otherwise sound. Clean first, then assess for coating.
  • The substrate is heritage stone, terracotta or sensitive brick that pressure washing would damage.
  • Cleaning is a preamble to cladding coatings, powder coat restoration or a final account condition record.
  • Your patio, driveway or block paving has black spot, lichen, moss or ingrained staining a domestic pressure washer cannot shift.
  • You own a period or listed home in brick, stone or render that needs a heritage safe clean without grit blasting or harsh chemicals.

Scope · included

What you get when you brief us for facade cleaning: doff, torc and jet wash in Basingstoke.

  • DOFF superheated steam system cleaning
  • TORC gentle rotating vortex cleaning for carbon staining, paint and limescale
  • Chemical biocide and run off specification per substrate
  • Jet wash and softwash where appropriate
  • Run off containment and cleaning record
  • Residential patio cleaning by pressure wash, rotary head or chemical soft wash as appropriate
  • Driveway and block paving cleaning with re sanding after wash
  • DOFF steam cleaning for period brick, stone and listed residential exteriors
  • Biocide treatment to slow regrowth on residential surfaces

Sectors · Basingstoke

Types of building we cover with facade cleaning: doff, torc and jet wash in Basingstoke.

  • Heritage
  • Retail
  • Commercial
  • Industrial
  • Residential

Basingstoke programme

How we run facade cleaning: doff, torc and jet wash schemes locally.

01

Survey

Substrate type confirmed (stone, brick, render, cladding), soiling type assessed (atmospheric, biological, paint, soot), test area agreed with client. Pressure or steam method confirmed before any work begins.

02

Specification

DOFF steam for heritage or sensitive substrates; TORC gentle abrasive where carbon sulphation, ingrained staining, paint or limescale will not shift with steam alone; chemical biocide for biological growth; jet wash for hard surfaces where pressure won't damage; softwash where pressure and chemistry both need controlling. Run off pH and disposal route set out.

03

RAMS

RAMS written for the project: chemical handling, PPE matrix, run off containment plan, exclusion zones during application, pedestrian and vehicle protection. COSHH for any biocide or neutraliser.

04

Delivery

Containment bunded, test area cleaned and signed off by client, full application by elevation. Neutraliser applied where chemical spec calls for it. Public access protected throughout.

05

Handover

Before/after photo record, cleaning record (method, products, pH readings where relevant), condition note if coating or restoration work is to follow.

Frequently asked · Basingstoke

What clients in Basingstoke usually ask first.

Do you cover Basingstoke and the surrounding area?
Yes. We cover Basingstoke and the villages around it, including Chineham, Old Basing, Oakley and Overton. Get in touch and we will arrange a survey.
Can you work around the family while we are in the house?
Yes. We decorate one room or one area at a time, protect your floors and belongings, and tidy up at the end of each day so daily life can carry on.
How do I get a quote?
The quote is free. We come and look at the property, talk through what you have in mind, then send a written quote with the scope and price so you can decide before any work is booked.
Is DOFF safe for heritage stone and brick?
Yes. Superheated steam at low pressure removes soiling without abrading the substrate. We sample clean a test area and agree the result before proceeding.
What is TORC cleaning and when do you use it instead of DOFF?
TORC is Stonehealth's gentle rotating vortex system: low air pressure, a little water and a fine inert granulate. We use it where steam alone will not shift the soiling, such as carbon sulphation on stone, ingrained staining on concrete, and paint or limescale removal. It runs under the same Stonehealth approval as our DOFF work, inside an A Star RAMS, with a sample area agreed before the full elevation.
How is run off managed?
Contained, captured and disposed in line with the chemical spec and site drainage rules. Set out in the RAMS pack before mobilisation.
Will it strip existing paintwork?
The cleaning regime is matched to the substrate. If the intention is to preserve the existing coating, we confirm that in the spec. If it's a preamble to recoating, we can strip in the same pass.
Can it be done at height?
Yes. MEWP or scaffold access, chosen at survey based on elevation height and run off management requirements.

Start a conversation

Send photos, drawings or a short scope.

We will review the service route, access, preparation, finish and likely next step before the job is priced properly.

CallGet a quote